OUR SERVICES
OUR SERVICES
To meet your expectations as closely as possible, the NeoXperiences team offers you a whole range of services, either integrated or complementary to our products. Don't hesitate to contact us to find out more!
These services are available on a monthly or annual subscription basis (Contact us).
SOFTWARE AND GAME UPDATES
Our team of developers, based in our office in France, carries out all software updates and gives you access to all new games and standars features created by NeoXperiences without any manipulation at your end. Access to games and new releases depends on the license you choose: Silver, Gold or Platinium (on subscription).
SOFTWARE AND GAME UPDATES
Our team of developers, based in our office in France, carries out all software updates and gives you access to all new games and standars features created by NeoXperiences without any manipulation at your end. Access to games and new releases depends on the license you choose: Silver, Gold or Platinium (on subscription).
ONLINE SUPPORT
Our team takes great care to ensure that our remote software works properly. If, despite our vigilance, you have the slightest question, you have access to an online support service.
ONLINE SUPPORT
Our team takes great care to ensure that our remote software works properly. If, despite our vigilance, you have the slightest question, you have access to an online support service.
GUARANTEE
At NeoXperiences we pride ourselves on the exceptional quality of our products. We understand the importance of offering our customers total peace of mind when making a purchase, which is why we offer a 24 month parts warranty on all our products (excluding travel and labour).
GUARANTEE
At NeoXperiences we pride ourselves on the exceptional quality of our products. We understand the importance of offering our customers total peace of mind when making a purchase, which is why we offer a 24 month parts warranty on all our products (excluding travel and labour).
These services are available on request and are optional. Please contact us for details and prices.
CUSTOMISATION
We can customise the gaming arena to your colours, and offer the option of personalising the welcome screens with your logo and distinctive visuals.
CUSTOMISATION
We can customise the gaming arena to your colours, and offer the option of personalising the welcome screens with your logo and distinctive visuals.
EQUIPMENT INSTALLATION
We offer an on-site installation and commissioning service, with a team of installers trained on our products.
EQUIPMENT INSTALLATION
We offer an on-site installation and commissioning service, with a team of installers trained on our products.
INSTALLING THE SYSTEM
We offer an on-site equipment installation and activation service.
INSTALLING THE SYSTEM
We offer an on-site equipment installation and activation service.
ON-SITE TROUBLESHOOTING
If your product requires troubleshooting, our team can provide remote assistance.
ON-SITE TROUBLESHOOTING
If your product requires troubleshooting, our team can provide remote assistance.
