OUR SERVICES
OUR SERVICES
To meet your expectations as closely as possible, the NeoXperiences team offers you a whole range of services, either integrated or complementary to our products. Don't hesitate to contact us to find out more!
These services are available by subscription only.
SOFTWARE AND GAME UPDATES
Our team of developers, based in our office in France, carries out all software updates and gives you access to all new games and standars features created by NeoXperiences without any manipulation at your end. Access to games and new releases depends on the license you choose: Silver, Gold or Platinium (on subscription).
SOFTWARE AND GAME UPDATES
Our team of developers, based in our offices in France, carries out all software updates and gives you access to all new games and standard features created by NeoXperiences without any manipulation on your part. Access to games and new features depends on the license you choose: Silver, Gold or Platinium (subscription-based).
ONLINE MEDIA
Our team takes great care to ensure that our remote software works properly. If, despite our vigilance, you have the slightest question, don't hesitate to call on our online support.
ONLINE SUPPORT
Our team takes great care to ensure that our remote software works properly. If, despite our vigilance, you have the slightest question, don't hesitate to call on our online support.
GUARANTEE
At NeoXperiences, we pride ourselves on the exceptional quality of our products. We understand the importance of offering our customers total peace of mind when making a purchase, which is why we offer a 24-month parts warranty on all our products (excluding travel and labor).
GUARANTEE
At NeoXperiences, we pride ourselves on the exceptional quality of our products. We understand the importance of offering our customers total peace of mind when making a purchase, which is why we offer a 24-month parts warranty on all our products (excluding travel and labor).
These services are available on request and are optional.
Please contact us for prices.
PERSONALIZATION
We can customize the gaming arena to your colors, and offer you the option of customizing the welcome screens (logo and distinctive visuals).
PERSONALIZATION
We can customize the gaming arena to your colors, and offer you the option of customizing the welcome screens (logo and distinctive visuals).
EQUIPMENT INSTALLATION
We offer an on-site installation and commissioning service.
INSTALLATION
We offer an on-site installation and commissioning service.
WORLDWIDE DELIVERY
Wherever your site is located, we are committed to delivering our product in the best possible conditions.
WORLDWIDE DELIVERY
Wherever your site is located, we are committed to delivering our product in the best possible conditions.
REMOTE TROUBLESHOOTING
If your product requires troubleshooting, our team can provide remote assistance.
REMOTE TROUBLESHOOTING
If your product requires troubleshooting, our team can provide remote assistance.
